If you put the right bin/container out on your collection day and we missed it, we’re sorry. Tell us about it with this form and we will return to empty it within three working days - just remember to leave your bin/container out until we've been back to empty it.
We will not return to empty a bin/container if:
You will need to wait until your next collection or take your rubbish to your local household recycling centre.
Please wait to report a missed collection until after 4pm, as the crew do not always follow the same collection order each week.
Data Protection Notice
The information you provide will be used by the Dorset Waste Partnership in the provision of services to you. It will not be used for any other purpose, unless you have requested information about other services. It will be held securely and will not be shared with third parties. See our data protection pages for more information.
A small number of iOS/Safari users have recently reported problems using this eform. We are working as fast as we can to resolve this, but in the meantime if you experience problems please try an alternative browser if possible, or phone us on 01305 221040.
We are not aware of problems affecting any other internet browsers.